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Water Softener Services in Dorset

Comprehensive water softener installation, servicing and salt delivery across Dorset. We've been helping homes and businesses tackle hard water problems for over 25 years.

Hard Water in Dorset

Understanding the water quality challenges in your area

260-300
PPM average water hardness in Dorset
£500+
Potential annual savings with softened water
85%
Of Dorset homes affected by hard water
25+
Years serving homes across Dorset

How Hard Is Your Water?

Soft Hard
— parts per million
YOUR POSTCODE

—

falls in a — area.

Your water hardness level affects your home appliances and plumbing.

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Water Softeners in Dorset

If you live in Dorset, chances are your water is hard. Really hard. Most of the county sits on chalk and limestone, which means water picks up calcium and magnesium as it moves through the ground. The result? Limescale on taps, dull laundry, dry skin after showers, and kettles that fur up within weeks.

We’ve been helping Dorset homeowners deal with hard water for over 25 years. Based locally, we know the water conditions in every part of the county — from the 290+ PPM readings around Bournemouth and Poole, to the slightly softer (but still hard) supply around Dorchester and Weymouth.

What We Do

We supply, install and maintain water softeners from brands we trust: Kinetico, Harvey, Infinity and TwinTec. Every home is different, so we start with a free survey to work out which system suits your property, your water usage and your budget. Most installations are done in a single visit, usually in under four hours.

We also fit drinking water filters, Quooker boiling water taps, and offer a regular salt delivery service right across Dorset. Once your softener is in, we handle annual servicing and any repairs if something ever needs attention.

Where We Cover

Our engineers are out across Dorset every day. We regularly work in Bournemouth, Poole, Christchurch, Wimborne, Ferndown, Verwood, Blandford Forum, Dorchester, Weymouth, Swanage, Shaftesbury and Sherborne — plus everywhere in between.

  • Free home surveys with no obligation
  • Local engineers based in Dorset
  • Same-day and next-day appointments available
  • All major softener brands supplied and serviced
  • Salt delivery across the county

Not sure if you need a softener? Use our water hardness checker above to see the PPM reading for your postcode, or give us a call on 01202 828 241 and we’ll talk you through it.

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Water softener services in Dorset - Dorset countryside landscape
Juliet from Southern Softflow

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Our friendly team will visit your home, assess your water needs and provide a no-obligation quote

What Our Customers Say

“I have dealt with Southern Softflow for 22 years. Recently after 22 years a fault developed on the machine. The machine was taken away and repaired at a very reasonable cost. As I had moved house I had the machine installed by the kitchen company installing the kitchen and they made a poor job of the pipework needed. When Will from Southern Softflow brought the repaired machine back he rerouted the pipework and put new valves in and did a very neat and professional job. I am delighted. A very genuine and professional company ,a delight to deal with.”

“The service from start to finish was exceptional. Very skilled and knowledgeable plumbers, nothing was too much bother, brilliant receptionist, everything fitted well and explained along the way, went above and beyond - even reinstalled and adapted the cupboard around the new water softener and left us a box full of gifts and goodies! A pleasure to deal with such a great team, we highly recommend them.”

“From the first contact through to survey visit and arranging for installation, this family-run company was excellent, with plenty of communication. The water softener had to be installed in a very restricted space with very difficult to access mains water inlet and drain. However the company plumber found a workaround, even preserving some of the middle shelf in the cupboard concerned. The installation was completed in one morning, working was clean, and the finished job is very neat.”

“Southern Softflow’s response to my call for help was amazing, from Edith in the office, Keith the boss man to Will the plumber who worked so hard and did a first class job. A truly great personal service not found easily these days. My heartfelt thanks to them all !”

“We've had fantastic service from Southern Softflow from initial enquiry through to installation and beyond. This is our first water softener (TwinTec S5) and we can't fault it (we wish we'd installed one years ago). Southern Softflow's friendly and accommodating service is what set them apart from other companies that quoted. There was no pressure to place an order, and they were very accommodating, as this softener was purchased during a renovation of the whole downstairs, including new kitchen, bathroom & plumbing throughout, so they had to coordinate with our plumber and fit in around other trades. Competitively priced. Fantastic product. Excellent service. I highly recommend Southern Softflow.”

“Brilliant service. Survey done clear explanation of product from Ben. Fitting done three days later. Very helpful and tidy technician. Added a hard water tap at the last minute no problem. Would highly recommend the service and product. Thanks guys!”

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